The hotel offers amenities for your comfortable stay and unforgettable experiences
Cozy Comfort
The king-size bed in our room was incredibly comfortable, allowing for a restful night's sleep.view full review
Shower Bliss
The shower in the bathroom had excellent pressure, providing a refreshing experience after a long day.view full review
Convenient Amenities
Having bottled water available daily was a thoughtful touch that made our stay much more enjoyable.view full review
Great Viewing
The large TV in our room offered a great selection of channels, making our downtime relaxing and entertaining.view full review
General
No smoking on site
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Services
Housekeeping
Car hire
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Leisure/ TV room
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
230 West 54Th Street,
New York,
New York,
United States,
10019,
New York State
Map view
street view
230 West 54Th Street,
New York,
New York,
United States,
10019,
New York State
City landmarks
Park
Central Park
2.3
km
Square
Times Square
680 m
Landmark
Rockefeller Center
930 m
20 West 34th Street
Empire State Building
1.6
km
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
900 m
Museum
The Metropolitan Museum of Art
2.4
km
Park
Bryant Park
1.5
km
Church
St. Patrick's Cathedral
1.1
km
Park
The High Line
2.9
km
Library
New York Public Library
1.7
km
Museum
American Museum of Natural History
2.1
km
Museum
The Museum of Modern Art
720 m
Square
Macy's
1.7
km
Tower
Trump Tower
910 m
Museum
Madame Tussauds New York
1.2
km
Museum
Intrepid Sea
1.9
km
Mall
Fifth Avenue
1.1
km
Zoo
Central Park Zoo
1.4
km
Gallery
Frick Collection
1.8
km
1865 Broadway
Museum of Biblical Art
730 m
405 Lexington and 42nd St.
Chrysler Building
2.0
km
Stadium
Madison Square Garden
2.1
km
New York City
Manhattan Skyline
2.0
km
W. Park Dr. and W. 72nd St.
Strawberry Fields
1.6
km
Museum
Guggenheim Museum New York
2.9
km
Midtown East
1.4
km
School
The Julliard School
1.1
km
Square
Pulitzer Fountain
1.1
km
Nearby
Theatre
Broadway
140 m
Restaurants
Serafina Broadway
80 m
210 W 55th St
Patsy's Italian Restaurant
260 m
236 W 56th St
The Three Monkeys
30 m
236 W 54th St
Cafe Europa
120 m
11 E 55th St B/T 5th Ave & Madison Ave in Midtown East
Applejack Diner
90 m
1725 Broadway
Iguana New York
40 m
240 West 54th Street
Pepper Lunch
60 m
243 W 54th St
Characters Grill
70 m
243 W 54th St
Feinstein's
90 m
254 W 54th St
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Great location
Comfortable rooms
Dining disappointment
Inconsistent service
7.2/10
Very good
Rooms
7.0
Location
9.1
Service
7.3
Dining
5.5
Guest reviews
7.2/10
based on 22 reviews
4.5/5
based on 7305 reviews
7.9
7.9/10based on 5956 reviews
#169 of 515 hotels in New York City based on Tripadvisor
Samuel
United States,
April
2024
7.8/10
My stay at the hotel was a blend of ups and downs. The location was perfect, near Times Square and Central Park, offering great convenience. The rooms, while immaculately clean, were small and had a view of brick walls, which was a bit disappointing. The service was top-notch with extremely friendly and accommodating staff, especially the bar man. However, the dining options were limited, and having breakfast outside the hotel was a bit inconvenient.
Rooms
7.0
The rooms were immaculate and smelled like fried chicken most of the time, but were small with views of brick walls. I had to sleep with the window open due to the warmth.
Service
9.0
The service was exceptional, with friendly and helpful staff all around the hotel. The bar man stood out with his excellent service.
Location
10.0
The location was the best part of my stay, being near Times Square and Central Park. There were plenty of bars and restaurants around to explore.
Dining
6.0
The dining experience was somewhat lacking with limited options for meals. I opted to have breakfast outside the hotel due to the average offerings.
Facilities
7.0
The hotel facilities were sufficient for my needs, though not outstanding. However, the proximity to Times Square and the Theatre District made up for it.
Jack
United Kingdom,
April
2024
7.8/10
The hotel has a fantastic location, near Times Square and Broadway, making it convenient to walk back to after a show. The rooms are comfortable, but check-in time can be late. The service is mixed, with some staff members like Galal and Jeff being very attentive, but hidden costs like 'resort fees' can be frustrating.
Rooms
8.0
The rooms are comfortable and have all the basic amenities needed. Just be mindful of the check-in times.
Service
7.0
The service was decent overall, with some staff members providing excellent service like Galal and Jeff. However, hidden costs can be off-putting.
Location
9.0
The location is fantastic, walking distance to many tourist attractions like Times Square, Central Park, and the Ed Sullivan Theater. Just be prepared for some street noise.
Dining
7.0
The dining options are at 'Times Square Diner' with reasonable prices, but the offered breakfast could be more varied.
Facilities
8.0
The hotel offers additional services like car hire, dry cleaning, housekeeping, and tours/ticket assistance.
William
United States,
April
2024
7.2/10
During my stay at the hotel, I found the rooms to be clean and comfortable, despite a few minor issues like loose door handles and a broken clock. The service was a mix of amazing experiences with friendly help from the front door staff but a lack of politeness and attention at times. The location was fantastic, making it easy to explore the city, even though the dining options left much to be desired. The facilities were sufficient, with room for improvement.
Rooms
8.0
The double room I stayed in was very comfortable and spotlessly clean, even though some door handles were loose and the clock was broken.
Service
7.0
The service was amazing overall, especially with the front door guy who helped me book a taxi. However, some staff members weren't very polite, often talking amongst themselves loudly without acknowledging guests.
Location
9.0
The hotel's location was excellent, right downtown between Times Square and Central Park, making it convenient to walk to major attractions.
Dining
5.0
Although I found breakfast at the hotel to be a bit of a pain, I chose to eat at the 'Times Square Diner' instead after a disappointing first experience. However, the handmade pasta was a delightful surprise.
Facilities
7.0
The hotel's facilities were sufficient for my needs but could benefit from some enhancements.
Great location
Dining disappointment
John
United Kingdom,
March
2024
8.4/10
Staying at this hotel was definitely worth it! The location is amazing, you are literally IN the City with easy access to everything. Rooms are comfortable with a nice shower, and the view from our window on the 13th floor was fantastic. The only downside was the average dining experience and lack of room service for evening meals.
Rooms
9.0
The rooms were comfortable and with a nice shower, and the view from the 13th floor was fantastic.
Service
9.0
The staff, especially Galal and Jeff, were friendly and accommodating. They were very helpful during my stay.
Location
10.0
The hotel's location is excellent for all amenities and attractions like Times Square, Central Park, and 5th Ave. Very close to metro stations, making it convenient to get around.
Dining
6.0
Dining options were limited, and there was no room service for evening meals. The 'Times Square Diner' was pretty average.
Facilities
8.0
The facilities were adequate for a comfortable stay.
Paul
United States,
March
2024
6.6/10
My stay at the hotel was a mix of pros and cons. The location was fantastic in the theater district, and the rooms were big enough compared to other hotels in New York City. However, the room was very cramped with little storage space, and the noise from the air con units outside made it hard to sleep at night.
Rooms
6.0
The rooms were big enough compared to the other hotels in New York City but unfortunately very cramped with little storage space. The noise from the air con units running outside all night affected our sleep.
Service
7.0
The service was very friendly, especially the doormen who were worth tipping and chatting with.
Location
9.0
The location was fantastic in the theater district with subway stations just a few blocks away, making it central for a NYC visit.
Dining
5.0
The dining experience, especially breakfast options, was a letdown. We opted to eat out after a disappointing initial experience at the hotel.
Facilities
7.0
The facilities were decent, but nothing exceptional was noted during the stay.
Arthur
United Kingdom,
March
2024
7.0/10
I had a mixed experience at the hotel. The rooms were quite warm, almost like a sauna, but they were also available in the mornings and afternoons, which was convenient. The service was a bit intrusive as the staff entered our room without knocking early in the morning, although they were nice and the room was well-equipped and clean. The location couldn't be better, just a 5-minute walk to Times Square and very close to all attractions. The dining options were a bit of a pain, and the value for the meal was questionable. Despite some drawbacks, the hotel facilities were good overall.
Rooms
7.0
The rooms are quite warm, almost like a sauna, but being available in mornings and afternoons was convenient.
Service
6.0
The staff are nice and the room is clean with complete equipment, but there were issues with intrusiveness in hospitality practices.
Location
9.0
The hotel's location couldn't have been better, with easy access to the subway and proximity to major attractions.
Dining
5.0
The dining experience was a bit of a pain, and the value for the meal was not the best.
Facilities
8.0
The hotel facilities were good overall.
Robert
United States,
January
2024
8.0/10
The hotel's location is fantastic, close to Broadway, Times Square, and Central Park, making it perfect for exploring the city. The rooms are clean, functional, and comfortable, although a bit small for my liking. The friendly service added to the pleasant stay, but the dining experience was disappointing due to limited options.
Rooms
8.0
The rooms were clean, functional, and comfortable, albeit a bit small.
Service
9.0
The service was friendly and attentive.
Location
10.0
The location couldn't have been better, with easy access to Broadway, Times Square, and Central Park.
Dining
6.0
The dining options were disappointing with limited choices.
Facilities
7.0
The hotel offers various facilities to make the stay more convenient.
Eva
United Kingdom,
January
2024
7.0/10
The hotel's location is superb, with easy access to Times Square and Broadway. Although the rooms overlooked a lively bar, making it noisy, the convenience of the location for exploring NYC is a big plus. The service was a mix of accommodating and inexperienced staff, with some areas needing improvement. The dining options were limited, prompting me to eat breakfast elsewhere. However, the housekeeping and tour assistance services were commendable.
Rooms
5.0
The rooms were small, a bit old, and didn't offer a pleasant view. The noise from the neighboring comedy bar was disruptive, affecting sleep quality.
Service
7.0
The service was a mix of very nice and helpful staff but also some new employees who seemed inexperienced and less polite.
Location
9.0
The hotel's location is fantastic, just a short walk from Times Square and surrounded by plenty of dining options. Perfect for tourists exploring museums, theaters, and Central Park.
Dining
6.0
The breakfast options at the hotel were limited, prompting me to have breakfast outside the property.
Facilities
8.0
The hotel provided car hire, dry cleaning, and helpful assistance for tours, which was convenient for guests.
Great location
Noisy rooms
Lucy
United Kingdom,
December
2023
6.2/10
The hotel is located in a convenient spot close to Times Square and Broadway, with cozy beds and great staff. However, the rooms are dark and cramped, suitable for only a few luggage items. The service is a mix of friendly and professional with some inexperienced staff. The location is excellent but overshadowed by room issues.
Rooms
5.0
The room I stayed in was located in the back of the hotel with a small window, making it very dark with minimal daylight. Not suitable for more than two carry-on suitcases.
Service
7.0
The service was a mix of very friendly and super helpful staff, but there were instances of unprofessional behavior with some inexperienced team members.
Location
8.0
The location is really good, close to Broadway, Times Square, and major attractions like Carnegie Hall. However, a water machine was the only notable facility around.
Dining
6.0
I did not have a dining experience at the hotel, but it seems there are limited dining options available.
Facilities
5.0
Johnny
United Kingdom,
November
2023
7.2/10
My stay at the hotel was a mix of highs and lows. The location was perfect for exploring Times Square and Central Park but the dining options were a letdown. The rooms were clean and had a great shower, but the size was a bit of a challenge at times.
Rooms
7.0
The rooms were clean and had a great shower, but felt a bit cramped due to lack of space.
Service
8.0
The staff, especially Justin at the reception and Jeff the Bell Man, were friendly and attentive.
Location
9.0
The location was fantastic for exploring Times Square, Central Park, and other attractions with ease.
Dining
5.0
The dining options were limited, mainly offering basic coffee and pastries, which was disappointing.
Facilities
7.0
The hotel offers various services like car hire, dry cleaning, and tours/ticket assistance.
Clean
Limited dining
George
United Kingdom,
October
2023
8.6/10
I had a wonderful stay at the hotel. The rooms were very clean, spacious enough for two people, with extremely comfortable beds, and excellent value for money. The staff was friendly and professional, making our family feel truly welcome. The location was amazing, central to all the sights we wanted to visit, and easily accessible to public transport. The dining experience was good, though a bit expensive. Overall, it was a great choice for our trip.
Rooms
9.0
The rooms were very clean, spacious enough for two people, with extremely comfortable beds, and good value for money. The desk space was also convenient.
Service
9.0
The staff, especially the doormen and the lovely lady who cleaned our room, were very nice, helpful, professional, solicitous, and superbly friendly. They made our stay truly enjoyable.
Location
10.0
The location was perfect, within walking distance to all the iconic New York City sights such as Central Park, Times Square, theaters, restaurants, and shops.
Dining
7.0
The dining options around the hotel were plentiful, but the in-house dining was a little expensive. It would have been nice to have more affordable choices.
Facilities
8.0
The facilities were great and met our needs during the stay.
Richard
United States,
October
2023
7.2/10
My stay at the hotel was a mixed experience. The rooms were clean, comfortable, and quite spacious for a New York City hotel, but lacked soundproofing, and the temperature was a bit too warm even with outside temperatures of 18°F. The service was a highlight with incredible care during my honeymoon, but interactions were not always pleasant. The location was perfect for exploring upper Manhattan, Times Square, and Central Park, being conveniently close to subway stations. However, the dining options were disappointing, and the price for the limited offerings was questionable.
Rooms
8.0
The rooms were clean, comfortable, and quite large for a NYC hotel. However, they lacked soundproofing and were a bit too warm even with outside temperatures of 18°F.
Service
7.0
The staff went above and beyond to make our honeymoon special, but interactions were not always pleasant. They were readily available for any assistance needed during our stay.
Location
9.0
The location was perfect for exploring upper Manhattan, Times Square, and Central Park, with easy access to the subway stations. Being close to various attractions made navigation convenient.
Dining
5.0
The dining experience fell short with limited options at a questionable price. The breakfast provided was basic and not up to par with what is expected, especially considering the rate paid for the accommodation.
Facilities
The facilities offered were satisfactory, meeting basic needs for a comfortable stay.
clean
poor dining
Peter
United States,
August
2023
6.6/10
The hotel is perfectly located near Times Square, offering spacious rooms but with a slightly outdated feel. The service was friendly but had some issues. The location is excellent for exploring New York, with convenient access to public transportation. The dining options were subpar, leading to meals eaten elsewhere.
Rooms
7.0
The rooms were bigger than expected given the proximity to Times Square, but they lack walking space and feel a bit dated.
Service
6.0
The service was friendly overall, but encounters with staff at the tea station were uncomfortable and lacked proper hygiene practices.
Location
9.0
The hotel's location near Times Square is fantastic, with easy access to the subway and within walking distance of most Manhattan attractions.
Dining
5.0
The dining experience was disappointing, leading to dining outside the hotel for more satisfying options.
Facilities
The hotel offers car hire, dry cleaning, housekeeping, and tours/ticket assistance.
Paul
United Kingdom,
August
2023
6.6/10
My stay at the hotel was quite pleasant overall. The rooms, though cozy and clean, lacked storage space which was a bit inconvenient. The central location made it easy for us to explore the area, but the noise from outside could be heard in the room. The service, while efficient in some aspects, had lapses in friendliness and attention to detail. The dining options were limited and not very impressive. However, the facilities provided were satisfactory for a comfortable stay.
Rooms
7.0
The rooms, although small, were comfortable and clean with attention to detail.
Service
6.0
The service had some issues with friendliness and attention to detail, but overall it was satisfactory.
Location
8.0
The central location was convenient for exploring the area, with easy access to subways and major attractions.
Dining
5.0
The dining experience was subpar with limited options and service quality.
Facilities
7.0
The hotel provided basic facilities that were adequate for a comfortable stay.
Nick
United Kingdom,
August
2023
6.0/10
My stay at the hotel had its ups and downs. The location was really convenient for my city plans, but the noisy room with limited views and seating was disappointing. The service was efficient, though not overly friendly, and the dining experience was a bit expensive for what was offered.
Rooms
5.0
My room faced the street and the noisy lift, which made it hard to relax. The lack of city views and seating was a downside.
Service
6.0
The service was efficient but not very friendly overall. There were a couple of exceptions that stood out positively.
Location
8.0
The hotel's location was perfect for all my city plans, being close to Times Square, Madison Square, and other key attractions.
Dining
5.0
The dining options seemed a bit overpriced for what was available. I expected better value for the money spent.
Facilities
Facilities were decent, but nothing extraordinary that stood out during my stay.
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